Entirely Self Check-in
1
Mandatory Online Check-in
You will receive an email and an SMS requesting you to complete a mandatory pre-check-in.
Complete it to gain access to your customer portal.
2
Customer Portal
After completing the pre-check-in, you will gain access to your customer portal.
Here, you will find the building access code as well as your digital keys, granting access to the entrance system and your room
3
Important!
Using the keys requires enabling location services on your phone.
Below is a video explaining the steps to follow, if needed.
4
Early Check-in
If you complete this process before the check-in time, you will not have access to the room (unless you have requested an early check-in).
Wait until the door code and your keys appear, or contact us for expedited access.
5
That’s it!
You now have access to your room.
Enjoy your stay!